Docket support.

Add a document

Open Scan and choose the camera, Import files or Choose photos. Keep the pages of one document together. Check its details in Review before filing. You can return to Scan after cancelling a picker and choose another source.

Check the original

Choose View source beside a detail and compare it with the highlighted printed information. Select “I checked this value” only after checking it. Correct an uncertain value or date before filing; keep the document for review if you cannot confirm it.

Find your paperwork

Open Find documents under More. Search a title, issuer, household item or words from the document, then reopen the original page.

Dates and alerts

Review any proposed reminder and its timing before filing. Due shows saved deadlines. Check important dates against the original document. An alert also needs notification permission and depends on iPhone settings; a saved date does not guarantee an alert will appear.

Check Deadline reminders in Docket’s Settings and notification permissions in iPhone Settings if an alert is missing.

Free and Pro

Free includes 35 successfully filed documents in total on this iPhone, including archived documents. Deleting a document does not restore an included slot. Failed or cancelled captures do not use a slot; retrying the same completed filing does not use another.

Open Docket Pro in Settings to check the current annual offer. Confirm its price and any eligible trial in Apple’s purchase sheet. A pending purchase does not grant Pro. Existing documents, Find, Due, reminders and export remain available at the Free limit or after Pro ends.

Use Restore purchases or Check access again if access looks wrong. Manage subscription with Apple opens Apple’s subscription controls.

Lock Docket

In Settings, turn on Require Face ID or passcode and complete Apple’s authentication prompt. Use Unlock when Docket is locked. Do not share a device passcode with support.

Remove a detail or document

Remove detail asks for confirmation. Removing a detail in Review also removes its linked reminder suggestion before filing. Removing a saved detail leaves the original scan and existing reminders available.

Delete document permanently removes that document and its source pages from Docket’s local library after confirmation. Existing reminders remain without that document source. This cannot be undone in Docket and does not remove copies you already exported.

Export a copy

Open Settings → Export everything → Create ZIP archive, then choose a destination in the system share sheet. The ZIP includes saved records, document pages and unfinished captures. It can be read without Docket; this version has no import or restore button for the archive.

The ZIP contains sensitive paperwork and has no password protection. The destination you choose controls protection after sharing. If a handoff is interrupted, Docket may retain a temporary copy; discard interrupted copies in Settings only after the destination has finished. This does not delete copies saved elsewhere.

Do not uninstall Docket to troubleshoot an issue while it holds paperwork you need.

Report a problem

Use the support link above and include “Docket” in the message, the app version/build, iPhone model, iOS version, the steps and what you expected. GSD Group operates the existing support form. It receives your email, optional name, request topic and message; the form does not accept file attachments.

Leave household documents, account numbers, passwords and private links out of your message. Use fictional Taylor examples for beta reports and redact screenshots before choosing to send feedback through Apple TestFlight.

Read Docket privacy for local storage, backups and support-message handling.